ORDER AND PAYMENT INFORMATION
Part of Order MissingUnfortunately, mistakes can happen. If you have received your order and an item is missing, please e-mail us at firstname.lastname@example.org stating your name, address, order number and the missing item. We will investigate the matter further and respond to you in an e-mail.
Canceling An Order
To cancel an order, simply send us an e-mail at email@example.com and explain the situation. It's important to contact us as soon as possible as our shipping turnaround time tends to go quickly. In addition, if your order has already been shipped you are obligated to cover shipping costs.
Status Of An Order
To check the status of an order, simply send us an e-mail at firstname.lastname@example.org
Duplicate Charge On Card
Chances are you haven't been charged twice. If you process your order (i.e. click the submit button) more than once you may have been declined for one transaction while the other has gone through. When a card is declined your bank will hold on to funds for up to three business days, after which they are automatically reverted back into your account. The first step is to call your bank and find out when those funds will be available to you. If you discover that MamaSan Maternity Apparel indeed has mistakenly charged you twice, don't hesitate to e-mail us at email@example.com. We will refund your account immediately.
MamaSan, Inc. does not disclose buyer's information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item.
We take your privacy seriously and keep your information confidential.
Although we do everything in our power to ensure the content of the website is current, occasionally items may be out of stock. If any part of your order is unavailable, we will e-mail to inform you and charge your credit card only for the amount of the available items.
We do our best to accurately represent our items. However, as we have no control over our customer's monitor settings (colors, resolution, etc.) we cannot guarantee colors will be exactly as they appear on your screen.
MamaSan, Incorporated will have the right to close customer accounts and bill alternative forms of payment if a fraudulently obtained credit card or account is redeemed and/or used to make purchases on mamasanmaternity.com or misopunk.com.